| Tier | Role | Line | Reports To | Delegates To | Source |
|---|---|---|---|---|---|
| 0 | Owner / GM and Executive Chef — same person, concurrent role | Solid | — | Finance & Admin Manager (daily numbers & control chain); Head Chef (kitchen ops within written boundary); Marketing & Events Lead (pipeline); Court Room Coordinator (membership & utilisation) | Biz Plan §8 Kitchen Auth §2 |
| 1 | Finance & Administration Manager | Solid | Owner / GM | Captain / Host (MOD night record — Tue–Thu & Sun); Bar Lead (MOD night record — Fri–Sat) | Fin Control §3 Cross-Room §1 |
| 1 | Marketing & Events Lead | Solid | Owner / GM | Captain / Host (function floor execution); Bar Lead (beverage & bar on function nights); Court Room Coordinator (diary check before buyout dates confirmed) | Sales & Events §3 Biz Plan §8 |
| 1 | Head Chef Purchasing authority from Day 1, within ceilings | Solid | Executive Chef (= Owner) | Sous Chef (late-band kitchen; close from 23:30 Tue–Thu & Sun); Bar Lead (beverage requisition) | Kitchen Auth §2 Kitchen Mgmt §3 Purchasing §4 |
| 1 | Court Room Coordinator | Solid | Owner / GM | Court / Event Marshal (court operations, equipment count, fixture logistics, open-play pre-order) | Sales & Events §5 Kitchen Auth §3 |
| 2 | Captain / Host MOD Delegate — Tue, Wed, Thu, Sun | Solid | Owner / GM (operational) Finance & Admin Mgr (admin / night record) |
Servers — FOH Pool (floor direction; cafeteria counter 16:00–17:00; Dining Room from 18:00; crosses to Living Room from 21:00) | Fin Control §4 Cross-Room §2 Kitchen Mgmt §4.3 |
| 2 | Bar Lead / Supervisor MOD Delegate — Fri & Sat from 00:30 | Solid | Owner / GM (operational) Finance & Admin Mgr (admin / night record) |
Bartender; holds whole-property MOD authority from 00:30 Fri–Sat | Fin Control §4 Cross-Room §2 Biz Plan §8 |
| 2 | Sous Chef | Solid | Head Chef | Line Cook ×2; Steward (during Sous-led close and late band); receives deliveries (never the Head Chef — critical control) | Kitchen Mgmt §3 Kitchen Auth §1 |
| 3 | Court / Event Marshal | Solid | Court Room Coordinator | Equipment count reconciled to MOD nightly; manages open-play rotation and pre-order sequence | Cross-Room §2 Kitchen Auth §3 |
| 3 | Bartender | Solid | Bar Lead | — | Purchasing §3 |
| 3 | Line Cook ×2 | Solid | Sous Chef (or Head Chef directly at peak) | — | Kitchen Mgmt §1 |
| 3 | Steward | Solid | Sous Chef (or Head Chef directly) | — | Biz Plan §6 Kitchen Mgmt §1 |
| ⇄ Pooled Resources — Cross-deployed nightly; not room-fixed | |||||
| 3 | Servers — FOH Pool 5 heads · cross-deployed across 3 rooms per shift | Solid | Captain / Host | Cafeteria counter (16:00–17:00, 2 heads) → Open play (17:00–19:00, 3 heads) → Dining Room open (18:00, 3 heads) → Living Room +1 at 20:00, +1 at 21:00. Not room-fixed at any point. | Kitchen Mgmt §4.3 Kitchen Auth §3 Biz Plan §6 |
| On-Call Pool — Activated for functions above 40 guests. Booked by name at T−14. Supervised by Captain / Host (floor) and Bar Lead (bar) under MOD authority. Not a permanent headcount position. Sales & Events §3 Cross-Room §5 | |||||
| Tier | Role | Line | Reports To | Delegates To | Engagement Scope | Source |
|---|---|---|---|---|---|---|
| 1 | Bar & Start-Up Consultant Fixed-term: 22 Aug – 21 Nov 2026 | Dashed | Owner / GM | — Advisory & training only; no operational delegation | Living Room build, menu, costing, service standards, training. Written Jan–Jun contingency plan due 17 Nov 2026. | Biz Plan §8 |
| 2 | Fractional Financial Consultant External · monthly review | Dashed | Owner / GM | — Review only; no operational delegation | Reviews Finance & Admin Manager's monthly reconciliation against the model. External check on the internal checker. ₱18,000/month. | Fin Control §5 Fin Control §8 |
| 2 | External CPA External · monthly certification | Dashed | Owner / GM | — Certification only; no operational delegation | Independently certifies cost of goods monthly. Sole basis for Head Chef's food cost bonus computation. No one inside the business marks their own homework. | Fin Control §2 Purchasing §4 Kitchen Auth §1 |